Contact Support and Partnerships

Questions, support requests, or partnership inquiries — get in touch with the Reticle Red team. We typically reply within one business day with clear answers.

Capabilities & Feature Set

We typically reply within one business day.
Direct line to the team for support, billing, and partnership questions.
Self-service troubleshooting guides in the Field Manual for instant answers.
A failed run refunds automatically — the refund appears in your credit ledger within a minute. If a refund ever fails to land, tell us and we will put it right.

A production-first workflow

Contact Support and Partnerships is designed around the full laser job, not a disconnected preview. Start with the best available source artwork, set the real material and machine constraints, inspect small details at output size, and export the format your control software expects. Before using an expensive blank or finished part, verify dimensions, focus, layer assignments, and power settings on comparable scrap. Save the successful result with the job notes so repeat orders begin from a proven setup.

Open Contact Support and Partnerships — Free to Start See Real Results →